For some users, attaching a document to History does nothing. No error. No attachment.

[leo-iii]

For some users it works, while for others it doesn't.  We're using V21.1 and Windows 10.

A contact is open in detail view.

The History tab is open.

Click on paperclip.

Select a document.

Attach.

The History remains blank.

Go to "View" and refresh.

No change.

Thanks.

[Melville-Schellmann]

Check the Windows user rights on the attachments folder on your server where the Act! database resides. Maybe something wrong there for some users...

[ch1p]

As Andreas states most likely permissions.

I now tend to add the windows user Everyone with read / write to the attachments folder for the ACT database. Just make sure it is not a security issue for the client.

[chapii]

Thank you for helping.  I eventually reinstalled Act and used v21.0 instead of 21.1.  That eliminated the problem, although it remains unexplained.

[Leona123]

yes we can't add attachment properly. please try to fix this error in charter panorama

[jessiewinn]

ptvjourneyplanner.com provides detailed public transport information and maps right across Victoria.

[isabllaina]

Thank You...