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First & Last Names Fields uneditable/locked

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New Member
Posts: 4
Country: United States
Accepted Solution

First & Last Names Fields uneditable/locked

[ Edited ]

The First and last names fields are uneditable.  I cannot change them on any contact.  I can change other fields.

 

By default all users (and there is only 1 user) have full access to those fields.  What else can I do to be able to edit these fields?  Thanks in advance for the help.

 

Allow me to add the field is not disabled (aka greyed out).  You can click in it, but cannot change the text.  You can select it all.

 

I have ACT 9.0.0.175

Message Edited by clefus on 07-30-2009 11:25 AM

Accepted Solutions
Solution
Accepted by topic author clefus
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: First & Last Names Fields uneditable/locked

The easiest way would be to use an unmodified default layout and check the second field from the top on the left hand top of the screen. That would be the contact field.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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All Replies
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: First & Last Names Fields uneditable/locked

Those are system fields and can't be directly edited. They are filled by ACT! from the contact field.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: United States

Re: First & Last Names Fields uneditable/locked

I do not see a contact field.  Where would I find it?
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: First & Last Names Fields uneditable/locked

It should be on your layout. Perhaps try one of the default layouts. Any chance you renamed the field?
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: United States

Re: First & Last Names Fields uneditable/locked

[ Edited ]

Screenshot of app

 

I did not create this database....I believe I am already on a default layout?  Contacts/F11.

Message Edited by clefus on 07-30-2009 12:09 PM
New Member
Posts: 4
Country: United States

Re: First & Last Names Fields uneditable/locked

How would I tell if the field were renamed?
Solution
Accepted by topic author clefus
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: First & Last Names Fields uneditable/locked

The easiest way would be to use an unmodified default layout and check the second field from the top on the left hand top of the screen. That would be the contact field.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: USA

Re: First & Last Names Fields uneditable/locked

I have added the Last name Field to Act. Is there any way to pull all the last names from the Contact Field? I really don't want to have to retype them all

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: First & Last Names Fields uneditable/locked

Delete your field. The database already have a ladt name field that's autofiled from the contact field.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: USA

Re: First & Last Names Fields uneditable/locked

Also, My first name field will recognize all three letter names except Don. Why is that and what can I do.