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First Name Salutations NOT Filling In

Accepted Solution Solved
Copper Super Contributor
Posts: 69
Country: USA
Accepted Solution

First Name Salutations NOT Filling In

Since updating ACT! 2010 to Version 12.1.181.0, Hot Fix 1, first name salutations do not automatically fill in when entering a new contact.  I have enabled Salutation Preferences > Use contact's first name.  Anyone else experience this problem?

 

Brian Marder

Brian Marder
ACT! 2012 Beta Tester

Accepted Solutions
Solution
Accepted by topic author BrianM
‎09-25-2015 03:20 AM
Copper Super Contributor
Posts: 69
Country: USA

Re: First Name Salutations NOT Filling In

Hi John:

 

YES - you are correct.  Thanks for that solution.

 

Smiley Happy

Brian Marder
ACT! 2012 Beta Tester

View solution in original post


All Replies
Bronze Contributor
Posts: 1,393
Country: USA

Re: First Name Salutations NOT Filling In

Good morning Brian.

 

This has been identified; however, you may notice that when you save the new contact profile, that the first name salutaion fills in at that moment.  You've just got to skip that field and not fill in the title in the salutation field by mistake. 

 

Hope that helps.

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Solution
Accepted by topic author BrianM
‎09-25-2015 03:20 AM
Copper Super Contributor
Posts: 69
Country: USA

Re: First Name Salutations NOT Filling In

Hi John:

 

YES - you are correct.  Thanks for that solution.

 

Smiley Happy

Brian Marder
ACT! 2012 Beta Tester
New Member
Posts: 1
Country: USA

Re: First Name Salutations NOT Filling In

Has this issue ever been repaired? it is quite annoying.