I have been using the application available within ACT! to find duplicate records. However, anytime I try to copy fields before merging records, my computer freezes and I have end task on ACT! Any suggestions?
If you have less than 1Gb of RAM this may simply be a problem of system resources. Before you try this close all of your applications and reboot then only open ACT and test the copy/move method. If your machine continue to freeze then it may be a system problem and you need to get your local computer geek to have a look at it.
Paul Buchtmann firstname.lastname@example.org Australia Australia's First ACT Consultant (1989)
FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.