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Fields are missing in ACT 2009 when trying to export

New Member
Posts: 1
Country: United States

Fields are missing in ACT 2009 when trying to export

All fields are missing in ACT 2009 when trying to export to another database.  I updated the software as suggested in the Knowledge Database, and it did not solve the problem.  I get the error message, "You must map at least one field from the source database to a field in the destination database."

 

Any suggestions?

 
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Fields are missing in ACT 2009 when trying to export

If you are looking to transfer data to another Act! database - can you try doing an Import instead of an export and see what happens?
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Fields are missing in ACT 2009 when trying to export

Hello Jodi,

Welcome to the ACT! Online Community. Is the other database also an ACT! 2009 database? Or is it in a different version of ACT!?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.