12-04-2013 09:53 AM
Data in the company field displays with a negative left margin even if the data is much shorter than the field width in the layout. For example, "O'Burk Property Management" displays as "roperty Management" even though there is plenty of room for the whole name. There are no hidden characters to the right that could be pushing the data off to the left. The problem occurs only on some of the data recently imported. When displayed in the list view, it displays normally, only in the contacts layout is there a problem. The problem occurs whether I use my own custom layout or the standard basic contact layout that comes with ACT. When I switch between layouts, the problem temporarily goes away until I perform a new lookup when it displays again with a negative margin. The negative margin that displays is varies with the record and seems to be random.
Running Sage ACT! Pro 2011 Version 13.0.401.0, Hot Fix 2 on Windows 7 Pro 64. Have same problem under Vista biz 64.
12-04-2013 01:59 PM
Known issue...here's a free tool that will fix it. Scroll down to Left Alignment for ACT - http://www.durkincomputing.com/FreeACTAddons.aspx
Here's the Act KB article about this issue - http://kb.swiftpage.com/app/answers/detail/a_id/26958/kw/26958