Fatal Error 1603 when upgrading to Act 2010 SP1

[jpalay]

Can I too get the patched version?  Thanks!

[gmartin]

Jpalay,

Welcome to the Sage ACT! Online Community!

Please see your Private Notes

[anthony.edwards-alo…]

Please can I also get the fully patched installation?

I am struggling to get act installed (now I have removed it because of this service pack update).

Thanks very much!

[gmartin]

Anthony,

Please see your Private Notes

[anthony.edwards-alo…]

Thanks I got this, although I still recieved the error message

[gmartin]

It appears there are files/registry entries that are not being removed with the uninstall.  Try the following:

- Install ACT! using the original install disk (does not contain update)

- Use the ACT!Uninstaller utility to uninstall, see article: KB Article 19338

- Reboot computer

- Attempt install with fully updated file (one I provided)

[anthony.edwards-alo…]

The dot net 35 act uninstaller, crashes just after the splash screen

Any other suggestions?

[gmartin]

With the uninstaller crashing, it could be a damaged Microsoft .NET Framework installation.  Review the following article for steps to reinstall .NET: KB Article 19385

[anthony.edwards-alo…]

I used the .net framework remover. and then installed the .net framework again following these instructions, thanks for your help, I have solved my issue now!

Use the .NET Cleanup Tool, reboot and install the .NET Updates in this order:

- .Net Framework 3.5
- .Net Framework 1.1
- .Net Framework 1.1 SP1
- .Net Framework 4

[gmartin]

Anthony,
Glad to hear your install issue has been resolved! Thank you for posting the update with the steps you took. I'm sure others will find them helpful.