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Fatal Error 1603 when upgrading to Act 2010 SP1

New Member
Posts: 1
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

I too am having teh same issue, I am trying to reinstall my ACT and continue to get the error  1603.   I am using teh same disk I used to install previously and now geting this issue???  PLease help.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

Hello EWilley,

Welcome to the ACT! Online Community!

 

To help resolve the 1603 error, first you'll want to run the ACT!Uninstaller utility.  It can be found in this article: KB Article 19338.

Once removed, reboot the computer.  Reinstall with download link provided in your Private Notes.

 

 

Greg Martin
Sage
New Member
Posts: 1
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

 
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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

Hello Mwillms,

Welcome to the ACT! Online Community!

 

Unfortunately the text in your post did not display.  This is most likely due to your having upgraded to Internet Explorer 9.  With IE9 you will need to set the Community website to 'Compatibility View', this is done by:

- access the Community website

- click on the 'Compatibility View' icon to the right of the web address field

 

Please repost your comments.  Thanks.

Greg Martin
Sage
New Member
Posts: 1
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

I am having the same problem with error 1603 trying to install on a windows 7 64bit.  Can I get a private message?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

Hello PhilBert,

Welcome to the Sage ACT! Online Community!

 

Please see your Private Notes.

 

Be sure to use the ACT!Uninstaller utility to clean up the previous ACT! 2010 installation before installing ACT! 2010 with SP1 included.  Here is an article with instructions for the uninstaller: KB Article 19338

Greg Martin
Sage
New Member
Posts: 1
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

Can I get that link, I am getting the 1603 error when updating ACT.
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

Hello RBartolomea,

Welcome to the Sage ACT! Online Community!

 

Please see your Private Notes.

 

Greg Martin
Sage
Tuned Listener
Posts: 3
Country: United States

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

Sadly, I am encountering this error as well.  Would it be possible to get a link for the full installation with SP1 included?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Fatal Error 1603 when upgrading to Act 2010 SP1

Hello Jonrj,

Please see your Private Notes.

Greg Martin
Sage