12-11-2010 10:28 AM - edited 12-13-2010 07:48 AM
I am using 2011. Recently I have been unable to open my files.
When I log on it goes through the starting and loading procedures. It then goes to "log on complete" and then I get a the message "Object Reference not set to an instance of an object" with a box with a "ok" symbol. When I click on the "ok", it goes to another error message stating the same thing only this time there is a box with an "ok" and a box with "help". If I click on the "help" box nothing happens. If I click on the "ok" box the screen goes blank with the sage logo on the top left side and the name of the file I attempted to open. There are no other words or anything I can click on to open my file. I have to close the file.
What is happening and how can I correct this?