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Failed to setup local sync entity.

New Member
Posts: 1
Country: USA

Failed to setup local sync entity.

I have Act 2009 (11.0) running on two laptops connected on a small office network through a wireless router. Database is on computer 1 and remote on computer 2. I last synced on May 23 with no problem.  I set sync interval to 30 days.  Neither computer has had any trauma lately and I have not added any software to either one. I am now getting the error noted in subject line, followed by: Datastore is inaccessible.

In addition, I note the "Activities, Opportunities, History, Notes...." data in the remote file entries are completely missing now.  That is, everything below the data in the field with the blue background has disappeared from the remote database. 

Copper Elite Contributor
Posts: 126
Country: USA

Re: Failed to setup local sync entity.

Check to be sure the computers are on the same network, permissions, or config the DNS address in network setup

Scott Lahn
Sage ACT! Customer Support
New Member
Posts: 1
Country: USA

Re: Failed to setup local sync entity.

"config the DNS address in network setup".  How do I do that?   The problem went away and is now back again.  BTW, I am not running Premium.  Act 2009 version 11