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Failed to restore remote database. Failed to open a connection to the database.

Copper Contributor
Posts: 16
Country: United States

Failed to restore remote database. Failed to open a connection to the database.

I am trying to set up a Synchronization for the first time.

 

I am having this problem with Act 10.0.3.182.  I have updated Sync Services, as well.  I am trying to run across a local area network in a domain for the first time and set up two remote databases on laptops to synchronize with a desktop.  One laptop is Vista, the other machines are XP Pro, if it matters.  I have also opened permissions on the host directory.

 

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Failed to restore remote database. Failed to open a connection to the database.

Please refer to the following Knowledgebase article for a description of the error and a possible solution:

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1365...

 

 

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.