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Failed to create remote database

New Member
Posts: 7
Country: Australia

Failed to create remote database

[ Edited ]

There were a few old posts a little simular to this but not quite the sane.

 

Recently one of my remote databases, failed to sync,

An error reporting that the database would be locked in -23 minutes and automatically locked in -24 minutes.

[Negative values that don't do anything, tried adjusting the time but it wouldn't sync]

 

My other remote database is still working fine.

I’ve tried creating a few more remote databases from the main database with different names in different directories but they keep returning a similar error:

 

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ACT!

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Failed to create remote database "MichaelRemoteDB". Cannot perform the requested operation on an item that does not exist.

 

Type: Xceed.FileSystem.DiskFile

 

FullName: \\SERVER\database\Attachments\9ca58c8b.pdf Please contact the administrator for more help. Would you like to create another remote database?

---------------------------

Yes   No  

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It seems to occur on a diffrent file each time, so its not a corrupt file.

 

Has anyone else experienced this? 

 

The total size of the DB is about 50GB

ACT! by Sage Premium 2009 (11.0) Version 11.1.183.0, Hotfix 1

New Member
Posts: 7
Country: Australia

Re: Failed to create remote database

When I tried to use the Database Recreation tool it also came back with an error reporting that it failed to recreate a snapshot of the database
Nickel Contributor
Posts: 173
Country: Australia

Re: Failed to create remote database

make sure this folder exists
%appdata%\act\ACT Data
Travis Rosevear ACC for
Act Today Australia and New Zealand
New Member
Posts: 7
Country: Australia

Re: Failed to create remote database

[ Edited ]

Thanks for your response

%appdata%\act\
only contains a folder called "ACT for Windows 11"

New Member
Posts: 7
Country: Australia

Re: Failed to create remote database

Tried creating the folder in %appdata%\act\ACT Data
and creating another remote database but it still returned a similar error

---------------------------
ACT!
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Failed to create remote database "MichaelRemote2". Cannot perform the requested operation on an item that does not exist.

Type: Xceed.FileSystem.DiskFile

FullName: \\SERVER\database\Attachments\6a5b8ee62.pdf Please contact the administrator for more help. Would you like to create another remote database?
---------------------------
Yes No
---------------------------