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Extremely Slow

Copper Contributor
Posts: 51
Country: USA

Extremely Slow

My newly installed ACT! 2013 Pro is extremely slow going from field to fiend compared to my old ACT 6.  Any ideas as to how to improve speed?

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Extremely Slow

Can you profide more information? Windows version, System RAM, Hard drive speed in RPM, type of computer laptop or desktop etc.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 51
Country: USA

Re: Extremely Slow

W7, Lenovo G470, 4 GB RAM.
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Extremely Slow

You refer to going from field to field but I suspect that you mean contact record to contact record. Your system has a 5400 RPM hard drive and ACT! preforms much better with a 7200 RPM hard drive or a solid state drive. Maxing the swap file may help and doing a data cleanup, especially cleard activities, may also help.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 51
Country: USA

Re: Extremely Slow

"Maxing the swap file" - Not sure what that means...
Nickel Elite Contributor
Posts: 934
Country: USA

Re: Extremely Slow

[ Edited ]

You forgot to mention your ACT! 2013 Pro version. Found in Help / About

Do you have the most curr version of ACT!2013? Service Pak ? Hotfixes ?

http://download.act.com/support/downloads/Sage-ACT-Pro-2013-Product-Downloads.html

 

More Reference to ACT!2013 running slow

http://kb.sagesoftwareonline.com/app/answers/list/p/6512/search/1#s=eyJzZiI6eyIxNzYiOnsiZmlsdGVycyI6... 

 

How many users? Are you syncing some remote user databases to a server db?

How many Contact records do you have?

Did you upgrade from a Prev version of ACT! ? ACT!6 ? etc...

If yes, What version specifically? Smiley Happy FSB

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Copper Contributor
Posts: 51
Country: USA

Re: Extremely Slow

Sage ACT! Pro 2013 Version 15.1.108.0

 

1 user

 

All Service Paks and Hotfixes installed

 

No synching with remote databases

 

2000 contacts

 

Upgraded from 6.0.3

 

Thanks!

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Extremely Slow

I'm pretty big on ACTDIAG

Clsoe ACT!

Start

Run

ACTDIAG

Database / database list

select deisred database click on button left of file name

run the Rebuild options, schema, etc.

 

then try ACT!

If no success,

Close ACT!

Run ACTDIAG again

Detach desired database

Close ACTDIAG

then go into your ACT! db folders     my docs/act/act data/ database folders

open the desired db  .adf file type rather than the .pad file type.. Smiley HappyFSB

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html