Extremely Slow

[acho7]

My newly installed ACT! 2013 Pro is extremely slow going from field to fiend compared to my old ACT 6.  Any ideas as to how to improve speed?

[Roy_Laudenslager]

Can you profide more information? Windows version, System RAM, Hard drive speed in RPM, type of computer laptop or desktop etc.

[acho7]

W7, Lenovo G470, 4 GB RAM.

[Roy_Laudenslager]

You refer to going from field to field but I suspect that you mean contact record to contact record. Your system has a 5400 RPM hard drive and ACT! preforms much better with a 7200 RPM hard drive or a solid state drive. Maxing the swap file may help and doing a data cleanup, especially cleard activities, may also help.

[acho7]

"Maxing the swap file" - Not sure what that means...

[FILLSTAFF]

You forgot to mention your ACT! 2013 Pro version. Found in Help / About

Do you have the most curr version of ACT!2013? Service Pak ? Hotfixes ?

http://download.act.com/support/downloads/Sage-ACT-Pro-2013-Product-Downloads.html

More Reference to ACT!2013 running slow

http://kb.sagesoftwareonline.com/app/answers/list/p/6512/search/1#s=eyJzZiI6eyIxNzYiOnsiZmlsdGVycyI6... 

How many users? Are you syncing some remote user databases to a server db?

How many Contact records do you have?

Did you upgrade from a Prev version of ACT! ? ACT!6 ? etc...

If yes, What version specifically? FSB

[acho7]

Sage ACT! Pro 2013 Version 15.1.108.0

1 user

All Service Paks and Hotfixes installed

No synching with remote databases

2000 contacts

Upgraded from 6.0.3

Thanks!

[FILLSTAFF]

I'm pretty big on ACTDIAG

Clsoe ACT!

Start

Run

ACTDIAG

Database / database list

select deisred database click on button left of file name

run the Rebuild options, schema, etc.

then try ACT!

If no success,

Close ACT!

Run ACTDIAG again

Detach desired database

Close ACTDIAG

then go into your ACT! db folders     my docs/act/act data/ database folders

open the desired db  .adf file type rather than the .pad file type.. FSB