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Extra line returns when using ACT email templates?

Copper Contributor
Posts: 59
Country: United States

Extra line returns when using ACT email templates?

 I am using: ACT! by Sage 2007 (9.0) Version 9.0.1.162

 

When using email templates, I have noticed that with most email software, and online accounts like hotmail, gmail, etc. when you view emails sent from ACT, using the ACT email program, or Outlook, that an extra return is added after each line. So that when the receipient views the email, it does not display as it was sent, instead it's just like after each line you hit Enter or Return 2x, instead of one time. And at the end of a paragraph where there would normally be 2 returns before the next paragraph, there is 3.

 

Anyone know why this happens, and how it might be corrected?

 

Thanks for any help with this!