Community
Showing results for 
Search instead for 
Do you mean 
Reply

Extra blank envelopes when printing

New Member
Posts: 12
Country: USA

Extra blank envelopes when printing

[ Edited ]
Whenever I print an envelope, ACT generates extra blank envelopes. So if I try and print a lookup of 3 contacts, it will generate 3 legitimate envelopes (correctly addressed) and one additional envelope (sometimes more than one) which is completely blank. You can see the blank envelopes in the print preview file that is generated, so I know it's not a problem with my printer. The blank envelopes are interspersed with the addressed envelopes. It doesn't matter which envelope template I use -- they all do the same thing, though some templates generate more or less blank envelopes from the same lookup. I haven't made any changes to the templates.

This problem is driving me crazy... Anyone have any ideas or suggestions for fixing this?

Forgot to mention: I'm using ACT 2008/v.10

Message Edited by ccrllc on 04-01-2008 09:07 AM
Nickel Elite Contributor
Posts: 595
Country: USA

Re: Extra blank envelopes when printing

Open the envelope template (I assume it's #10) for editing and reduce the height of the Details section to 3.6 inches. That should fix the problem.
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com
New Member
Posts: 12
Country: USA

Re: Extra blank envelopes when printing

Thanks! That fixed it. I really appreciate your help.
Tuned Listener
Posts: 10
Country: USA

Re: Extra blank envelopes when printing

I have the same problem...  but I can't find the Details Section in the Monarch template.

 

Please help me if you can so I can move away from ACT6.   RDH

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Extra blank envelopes when printing

The detail section is the only section in an envelope or label. Just click on the blank part of the envelope.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 10
Country: USA

Re: Extra blank envelopes when printing

Thanks, I found it.  Changed the height to 3.6 and it still prints two envelopes (the second one is blank).   RDH
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Extra blank envelopes when printing

Try reducing it to 3.0 or 3.25.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 10
Country: USA

Re: Extra blank envelopes when printing

Roy:  It worked...  thanks a bunch.   RDH