04-23-2009 09:01 AM
Make sure you are the Group List view, not the Group Detail view. Export to Excel only works with List views. If you are in the Group List and still do not have the option to Export to Excel, do you have the option in other list views (task, contact, etc). Also make sure the version of Excel you have is supported by the version of ACT! installed:
ACT! 2005-2007: Office 2000, 2002(XP), 2003
ACT! 2008-2009: Office 2002(XP), 2003, 2007
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.