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Export to Excel is grayed out

New Member
Posts: 4
Country: United States

Export to Excel is grayed out

Version - ACT! Pro 2012 Version 14.0.572.0, Hot Fix 2

Office Version 2013

Database is on my local machine

Operating System - Windows 7

 

I would like to export my Contact List to an Excel spreadsheet, but on the Tools dropdown list, the Export to Excel is grayed out.

I am in the List View

I am the Administrator of the account

 

What do I need to do to have access to this?

 

 

Thank you - M

 

 

Copper Super Contributor
Posts: 30
Country: Germany

Re: Export to Excel is grayed out

[ Edited ]

Hello M,

 

i think the Problem is that Excel 2013 is not supported by Act! 2012.

 

So a Update could be a solution.

 

Here you can see the list of supported versions and some solutions.

 

 

Best regards

 

David

 

www.crmaddon.com