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Export to Excel is Grayed Out

New Member
Posts: 1
Country: Canada

Export to Excel is Grayed Out

I have Act! 2005 (version 7.0.4) and am trying to export to excel. I have several machines that are running Microsoft Office 2007 or 2003. I have admin priviledges on the machine and have logged into ACT! using an admin account. I have gone through privious posts with no avail. Any advise would be very much appreciated.
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Export to Excel is Grayed Out

Hello POP,

Welcome to the ACT! Online Community. For the machines with Office 2007, you will not be able to use the Outlook, Word, or Excel integration tools as ACT! 2005 does not support Office 2007. If you are seeing this issue on the Office 2003 machines, then please take a look at the following Knowledgebase article:


Export To Excel Icon is Grayed Out

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Silver Contributor
Posts: 1,813
Country: USA

Re: Export to Excel is Grayed Out

Assuming you have a supported version of MSOffice (2003), Export to Excel is greyed out in hte Contact View but visable in the Contact List. Go to the Contact List and try again.


Here is a video on our youtube channel going over export to Excel.





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