Community
Showing results for 
Search instead for 
Do you mean 
Reply

Exception Hresult 0x80040155

Accepted Solution Solved
New Member
Posts: 2
Country: USA
Accepted Solution

Exception Hresult 0x80040155

I have ACT Pro version 13.1.111.0, Hotfix 1, and office 2010 up to date. Everytime I try to merge in a word document I get an error message saying the interface is not registered. The word document is properly merged, except if there is an empty field. In that case I get [[ACTFIELD_DELETE_ME]]. 


Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Exception Hresult 0x80040155

Hello Tevy,

Welcome to the Sage ACT! Online Community!

 

This error and the 'Delete_Me' field are generally an indication of a damaged Microsoft Word installation.  Here is an article with further information about this issue: KB Article 13618

Greg Martin
Sage

View solution in original post


All Replies
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Exception Hresult 0x80040155

Hello Tevy,

Welcome to the Sage ACT! Online Community!

 

This error and the 'Delete_Me' field are generally an indication of a damaged Microsoft Word installation.  Here is an article with further information about this issue: KB Article 13618

Greg Martin
Sage
New Member
Posts: 2
Country: USA

Re: Exception Hresult 0x80040155

Hello Greg.

I tried the search and repair and it worked.

Thank you for your time.