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Excel to Export - Greyed Out

jeiler
New Member
jeiler
Posts: 4
Country: United States

Excel to Export - Greyed Out

‎09-17-2008 04:08 PM

Upgraded to ACT 2009 -- running office 2007 on Vista -- administrator role on all software

 

Excel botton will not work

 

Pls advise

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Platinum Elite Contributor
ghollister
Posts: 6,537
Country: USA

Re: Excel to Export - Greyed Out

‎09-22-2008 01:41 PM

Please see the following Knowledgebase articles:

 

Export To Excel Icon is Grayed Out

 

If using ACT! through Terminal Services/Citrix:

 

Export to Excel Not Active and Cannot Select Microsoft Word as the Default Word Processor When Using...

 

If these do not resolve the issue, then try running Office Diagnostics from Help menu in Excel.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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