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Excel Add-In menu options consistently greyed out in Excel

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Copper Super Contributor
Posts: 109
Country: USA

Excel Add-In menu options consistently greyed out in Excel

Hi,

 

Last week I was working with the Map to Excel function and in Excel the add in was working fine.

 

This week I cannot do anything with it.  Every option is greyed out, every time I open Excel.  Previously spreadsheets would map properly, but I am unable to add new Act fields even in those.

 

I've no idea what could have changed from last week to this week.

 

  • The ACT! Add In is active in Excel Options
  • The add-in is a trusted source in Excel Trust Center
  • I have tried both macro enabled and disabled spreadsheets
  • I have tried brand new spreadsheets and previously existing ones with and without already mapped fields.

 

What am I doing wrong?  

 

Mike