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Error

New Member
Posts: 1
Country: USA

Error

The database could not be accessed.  In order to access this database, check your network connection and verify that your database serve is available.  It may be necessary to disable any firewall software on your computer or the server.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Error

Hello montoyak,
Welcome to the Sage ACT! Community. The most common reason for this error is that the SQL Server service is not started. Please see the following Knowledgebase article for more information:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2821...

If this does not resolve, then see the following KB article for additional causes and solutions:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1964...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.