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Error with mail merge with ACT! 2010 and Word 2007

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Posts: 1
Country: United States

Error with mail merge with ACT! 2010 and Word 2007

[ Edited ]

Sage Act -

 

I am getting two (2) errors when I use the Mail Merge function in Act 10 with Word 2007[ACT! by Sage 2010 Version 12.0.409.0, Hotfix 3]

  1. I am getting a single company's fields (In this case CBS Interactive) when I insert the <Company> and <Address1> into an ADT template.  Therefore, I am loosing the template functionality. Is something stuck in memory.
  2. Also, I am getting the Variable Already Exist error when I initiate a Mail Merge to Word Processor.

Just in case it is the manner in which I created the ADT temple, here's how it was created:

  • In MSFT Word 2007 >> Save As >> Other Formats >> "SomeFileName.adt"

 

 

How can I get a fix for this.  In the 2005 edition, someone from Sage Australia sent me a patch.

 

Thanks

 

Jerome

Jtorresyap@aol.com

USA

 

[Edit: subject line changed to reflect topic of post]

Message Edited by ghollister on 03-17-2010 04:44 PM