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Error while creating the mail history entry

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Bronze Contributor
Posts: 1,394
Country: USA
Accepted Solution

Error while creating the mail history entry

I used the long weekend to reformat and reinstall everything.  I just started receiving the error:

 

Error while creating the mail history entry (Could not load file assembly "janus.Windows.UI,v2 Version=2.0.1175.0 ...

 

Can anyone help me?

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit

Accepted Solutions
Solution
Accepted by topic author jnpurdy
‎09-25-2015 03:20 AM
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Error while creating the mail history entry

John,

 

I suspect that you didn't really get rid of the old version of Act! when you reinstalled.  I would uninstall, delete the Act for Windows folder and reinstall and see if that fixes the problem.


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!

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Solution
Accepted by topic author jnpurdy
‎09-25-2015 03:20 AM
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Error while creating the mail history entry

John,

 

I suspect that you didn't really get rid of the old version of Act! when you reinstalled.  I would uninstall, delete the Act for Windows folder and reinstall and see if that fixes the problem.


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!