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Error when trying to open templates

New Member
Posts: 5
Country: United States

Error when trying to open templates

Using ACT 2009 on Windows 2003.

 

Recieving this error message when i try to open templates: "Retrieving the COM class factory for component with CLSID (000209FF-000-000C000-000000000046) failed due to the following error: 80040154.

 

Trying to edit or even open templates and it wont allow me to.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error when trying to open templates

Try a Detect and Repair in Word (under the Help menu)
 
If that doesn't work, maybe try the solution in this ACT! Knowledge Base article - http://tinyurl.com/2e5vha
Platinum Elite Contributor
Posts: 14,384
Country: Australia
New Member
Posts: 5
Country: United States

Re: Error when trying to open templates

The detect and repair in word fixed it! Thank you so much for your help!!