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Error when printing envelope

New Member
Posts: 4
Country: United States

Error when printing envelope

I am getting this error when printing a letter and envelope. Unable to perform XSLT merge. Printing has been aborted. The letter prints but the envelope has the return address correct, but the send to address only shows the name and city.
RonPaul
Copper Contributor
Posts: 43
Country: USA

Unable to perform XSLT merge. Printing has been aborted

Does anyone know what is causing this error, "Unable to perform XSLT merge. Printing has been aborted" and how to fix it? It appears when attempting to print labels and envelopes.

Bronze Contributor
Posts: 955
Country: Australia

Re: Unable to perform XSLT merge. Printing has been aborted

I am also seeing this in version 13 but there is no reference in KB for this error.

 

It is so frustrating why an internal ACT error has not response or clue in the knowledge base.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
New Member
Posts: 1
Country: USA

Re: Error when printing envelope

I am also having this same exact error.  Any further ideas on how to fix it?

 

Thanks

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error when printing envelope

Hello Defensivedepth,

Welcome to the ACT! Community!

 

Can you provide additional details:

- version of ACT!

- computer operating system

- using ACT! Word Processor or Microsoft Word

- if Microsoft Word, what version of Office

Greg Martin
Sage