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Error when opening ACT Email

New Member
Posts: 2
Country: United States

Error when opening ACT Email

When I open ACT email I get this error.  ACT.UI.EmailconnectorInitializeExecption: Error= the email program is not availabe  Systme.Runtime.InteropServices.COMException(0x8000401A): retrieving the COM class factory for component with CLSID {8de5d377-74ef-47ce-8e49-b23cba86bc5e} Failed du to the follong error: 800401a. 

Can someone help me?

 

Moderator
Posts: 4,395
Country: USA

Re: Error when opening ACT Email

New Member
Posts: 2
Country: United States

Re: Error when opening ACT Email

I tried all three answers and it didn't work.
New Member
Posts: 1
Country: United Kingdom

Re: Error when opening ACT Email

We had this issue with the exact CSID. We found that while ACTemail.exe -regserver didn't work as option 3 stated on the hotfix, ACTemail.exe /regserver did.