Community
Showing results for 
Search instead for 
Do you mean 
Reply

Error when attempting to configure outlook integration

Copper Elite Contributor
Posts: 144
Country: Australia

Error when attempting to configure outlook integration

Hi everyone,

 

One of our clients is having a rather unusual issue.

When we try to setup the outlook integration in Act! Pro v17 SP2 (v17.2.217.0) and MS Office 2013, we see the error message:

Exception has been thrown by the target of an invocation.

 Screen Shot 2015-11-04 at 10.42.55 am.png

Screen Shot 2015-11-04 at 10.42.47 am.png

 

I did a search through the Act! KB but did not find any solutions relating specifically to this scenario.

I did find these articles that were close though:

Error: "Resolution of the dependency failed" or "Exception has been thrown by the target of an invoc...

Error: "Exception has been thrown by the target of an invocation" When Launching Outlook®

 

I tried running through all the steps in these articles, but to no avail.

I have also performed a reinstallation of Act!, as well as running the quick, and full repair functions on the MS Office installation.

This issue still persists.

 

Does anyone have any suggestions as to what might be causing this and what we need to do to resolve it?

 

Cheers

 

 

 

 

Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551
jared@evolutionmarketing.com.au | Evolution Marketing Services


Administrator
Posts: 4,024
Country: United_Kingdom

Re: Error when attempting to configure outlook integration

Hi Jared,

We'd really have to let a technician look at this in more detail. Would you be able to give us a call and speak to a technician about the issue?
Copper Elite Contributor
Posts: 144
Country: Australia

Re: Error when attempting to configure outlook integration

Thanks Gary,

I have sent you a private message.

 

Cheers

Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551
jared@evolutionmarketing.com.au | Evolution Marketing Services