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Error when Editing in List Mode

New Member
Posts: 10
Country: USA

Error when Editing in List Mode

I get the following error message sporadically when Editing fields in the Contact List Mode:  "Item has already been added.  Key in directory: "X"  Key being added to "X""    ("X" is a number which can vary). The error presents itself as a screen size box with a red X across it.

 

Sometimes the error occors when scrolliing,or after data entry and changing to contact view while still in Edit mode, and many times at random.  It is not consistent as I might edit 8-10 records before it occurs or only one.

 

A second problem with editing in t Contact List mode is that the changes made don't alwayss stick but revert to the prior information when viewed in the Contact Detail view.

 

I'm using ACT 2011 and hot fix SP1 installed with Windows 7 with 3 users on a central server.