05-19-2011 12:12 PM - last edited on 05-19-2011 12:41 PM by ghollister
Resolution of the dependency failed, type = "Act.UI.ActApplication", name = "". Exception message is: The current build operation (build key Build Key[Act.UI.ActApplication, null]) failed: Access to the path 'C:\Users\W. Stuart Bale\AppData\Roaming\ACT\ACT For Windows 12\DependentDlls.xml' is denied. (Strategy type BuildPlanStrategy, index 3)
The above error message came up when try to open my ACT 2010 not sure what this is...
[Edit: subject line edited to match topic]
05-26-2011 02:28 PM
I have the exact same message but with my name in place of yours. This problem began immediately after I installed the "Update" from ACT. It appears that the update renders the product useless. I need a resolution to this or I'll have to uninstall ACT and re-install it from my disk. I have my Contacts on a thumb drive backup but I'll lose about 100 newer contacts. This is killing my business!
05-27-2011 05:42 AM
Hello Walter and Tony,
Welcome to the ACT! Online Community!
Here is an article with instructions for resolving the 'Resolution of the Dependency' message: KB Article 25865
Since the message contains the 'Access Denied' statement, try running ACT! 'As Administrator' first. To do this: right click on the ACT! icon > select 'Run As Administrator'. If that does not resolve it, continue with the steps in the article.