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Error "Object is currently in use elsewhere" - ACT Pro version 16

New Member
Posts: 53
Country: United States

Error "Object is currently in use elsewhere" - ACT Pro version 16

Hello,

 

ACT Pro version 16

Windows 7

Shared database

 

We recently upgraded to version 16. When I sign on at my workstation, I get the the "add serial number" so I added the serial number which is for 2 copies. I can access from my workstation. 

 

when I use remote desktop connection to access ACT, I get Error "Object is currently in use elsewhere".

 

How can I correct this?

 

Thank you.

 

Mona Wolf

 

 

Moderator
Posts: 719
Country: USA

Re: Error "Object is currently in use elsewhere" - ACT Pro version 16

What are you using to remote into the machine with?

Also, if you check the Windows Event Viewer for the error, what does it say the source is?
Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
New Member
Posts: 53
Country: United States

Re: Error "Object is currently in use elsewhere" - ACT Pro version 16

thanks Elsie. How do I access the Windows Event Viewer?

 

 

Mona Wolf

Copper Elite Contributor
Posts: 144
Country: Australia

Re: Error "Object is currently in use elsewhere" - ACT Pro version 16

Hi Mona, to access the Windows Event Viewer do the following:

 

*Click on the start menu

*Right Click "Computer" and choose "Manage" from the dropdown menu

*Under system tools on the left, you should be able to see Event Viewer

*Click the + beside Event Viewer to see the different Logs, check Application and System Ones first, have a look at the Security one as well

* anything of interest should be marked with a Red X, anything that might be worth checking will have a yellow triangle with an ! on it.

 

Hope this helps

Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551
jared@evolutionmarketing.com.au | Evolution Marketing Services


New Member
Posts: 53
Country: United States

Re: Error "Object is currently in use elsewhere" - ACT Pro version 16

Hello Jared,

 

The error went away but seems to crop up now and again with big red "X" across the top of the screen and ACT crashes. Then I close out all my apps and restart the machine and then ACT is good as new. Do you think this is a memory issue?

 

Thanks,

Mona Wolf