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Error message

New Member
Posts: 1
Country: United States

Error message

I am receiving an error message when I try to run a report.  It is Error Retrieving Company Keys.

Any suggestions or solutions?

 

Thanks.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error message

Maybe try this ACT! Knowledge Base article - http://tinyurl.com/5a8a7d

 

If that doesn't help, you should post the exact versions of ACT! (from Help | About) and the exact error message.

Also, does it happen on other reports?

Does it happen in the demo database?