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Error message when deleting CONTACTS

New Member
Posts: 1
Country: USA

Error message when deleting CONTACTS

I operate Act v 9.0.  Whenever I delete a contact from the database I always get an error message which says: ERROR, the application has encountered an error & has been shut down.  Then the program shuts down.  It does, however, delete the contact that I attempted to delete but now I have to start up ACT all over again.  Can anyone help me?  Thanks, Mark

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Error message when deleting CONTACTS

Hello markb,

Welcome to the Sage ACT! Community. If you are using ACT! 2007, this error is likely to occur if you have removed the History tab or another primary tab from your contact layout. Please see KB Article 20104 for more information.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.