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Error message "Could not Connect The ACT! Application is not running"

New Member
Posts: 4
Country: United_Kingdom

Error message "Could not Connect The ACT! Application is not running"

I am running ACT 2013, with Windows 7, 64 Bit and Sage ACT Pro 15.1.108.0. 

 

Yet another program problem, I have to say I am not enjoying ACT at all, causing me a lot of lost working time. However this cropped up last week, read the forums, tried re installing ACT over the weekend and that did not help, renamed the word.doc, that did not work. What is happening is that when I want to make a new letter/Template the Word document starts to load but I do not have the "Field List" if I try the ACT Addon in Word.

 

I have read that there was an issue with Kaspersky and ACT, though it was working two weeks ago but is not as of mid week last week, I have deleted Kaspersky from the computer and that has not solved it and now I get problems loading Kaspersky back onto my PC which I will have fun and games with tomorrow! Ugh. Any ideas would be most welcome before ACT 2013 leads me to the poor house as I cant get any work done!

New Member
Posts: 7
Country: USA

Re: Error message "Could not Connect The ACT! Application is not running"

Did you ever find a solution?  I'm having the same problem with a different Act version.