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Error message preventing me from entering my existing database

New Member
Posts: 1
Country: USA

Error message preventing me from entering my existing database

Your database cannot be accessed. In order to access check your network connection and verify that your database server is available. It may be necessary to disable any firewall software on your computer or server.

 

 

So, my server is working fine and I haven't added any firewall software.  I will tell you that when I log into my Outlook Express it asks me if I want to sync my outlook with Act.  I dont know if this has anything to do with it.

 

Help.


Steve Johannes

Atlanta 678-294-9380

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error message preventing me from entering my existing database

Hello Steve,

Welcome to the ACT! Community!

 

From your description, it appears the database is located on the server and can open - is that correct?

 

If yes, it would appear the issue is with the connection from the workstation to the server.  Since it was working before, have you tried rebooting your computer to re-establish the connection?

Greg Martin
Sage