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Error message on opening database

New Member
Posts: 2
Country: United States

Error message on opening database

Greetings

 

Using Act for Financial Professionals Version 11

 

I have an error message everytime we open our database:

 

"The following fields where not mapped correctly:

  ZIP Code

 

Please contact your Act! for Financial Professionals administrator to resolve this error

 

 

not a big deal on the mapping we corrected manualy when we switched over.  I just want to know how we get rid of the message that opens every time a team member opens up the database

 

Thanks for your advice!!

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error message on opening database

To get rid of the mapping message when the database is opened, you will need to create a new field as it is spelled in the message.

 

To do this:

- note the field name "ZIP Code" (including the caps)

- go to Tools > Define Fields

- view fields for Contacts

- click on Create New Field

- enter the new field name exactly as it was in the message

- click OK and Finish

- close and reopen Act! to test

 

If the message continues to appear, go into Define Fields and add this same field to Companies.  Test again. 

 

Greg Martin
Sage