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Error message on opening database

New Member
Posts: 2
Country: United States

Error message on opening database



Using Act for Financial Professionals Version 11


I have an error message everytime we open our database:


"The following fields where not mapped correctly:

  ZIP Code


Please contact your Act! for Financial Professionals administrator to resolve this error



not a big deal on the mapping we corrected manualy when we switched over.  I just want to know how we get rid of the message that opens every time a team member opens up the database


Thanks for your advice!!


Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error message on opening database

To get rid of the mapping message when the database is opened, you will need to create a new field as it is spelled in the message.


To do this:

- note the field name "ZIP Code" (including the caps)

- go to Tools > Define Fields

- view fields for Contacts

- click on Create New Field

- enter the new field name exactly as it was in the message

- click OK and Finish

- close and reopen Act! to test


If the message continues to appear, go into Define Fields and add this same field to Companies.  Test again. 


Greg Martin