04-18-2011 10:04 AM - edited 04-18-2011 10:06 AM
Some questions to help us get a better understanding of the issue:
Is this a database that you just converted from a prior version of ACT!? If so, what prior version?
Is this database local to your machine or hosted on another machine?
Have you ever been able to open this database in ACT! 2008?
Are you able to open the demo database (ACT10Demo)?
What operating system does your computer use?
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.