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Error: Value cannot be null Parameter Name: Type

New Member
Posts: 1
Country: Canada

Error: Value cannot be null Parameter Name: Type

Somebody please help:

When I click on my email address in the contact page or try to email via templates I get the error:

"Value cannot be null. Parameter Name: Type"

I have reset my computer, the server, the network all to no avail.

I am using ACT 2011 Version 13.1.111.0.hotfix1

 

Please help!

Thanks

Greg

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error: Value cannot be null Parameter Name: Type

Hello Ccdr,

Welcome to the ACT! Community!

 

Can you provide some additional information about your issue:

- What is the operating system of the computer?

- Have you integrated Sage ACT! with Outlook?  What version of Outlook?

 

Possible solutions:

- If running Vista or Windows 7, try the 'Run as administrator' option.  To do this: close Sage ACT!, right click Sage ACT! icon, select 'Run as administrator', test email.

- Rebuild damaged Sage ACT! preference files: see the 'Alternative Option: Manually Rebuilding Preferences' section of following article: KB Article 14770

Greg Martin
Sage