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Error Message when Trying to Creat Remote Database - HELP!

New Member
Posts: 2
Country: United States

Error Message when Trying to Creat Remote Database - HELP!

This is what happened. I had to restore my database. I used the "Restore As" function and renamed the database. I enabled sync, and created a new sync set. When Trying to create a remote database I keep getting the same error message. We are using ACT! by Sage 2009 (11.0) Version 11.0.0.367

 

Please see image for error message.

Error Message

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Error Message when Trying to Creat Remote Database - HELP!

Hello saraheburris,

Welcome back to the ACT! Online Community. It looks like you are using Windows Vista or Windows 7, so this error may be caused by User Account Control (UAC). Please see the appropriate Knowledgebase article below to disable UAC:

 

How to Disable User Account Control (UAC) in Windows Vista®

 

How to Change or Disable User Account Control (UAC) in Windows® 7

 

 

If this does not resolve, then you may to enable and log into Windows under the built-in administrator account. Instructions are in this KB article:

 

How To Enable the Built-In Administrator Account in Windows Vista® and Windows 7

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Error Message when Trying to Creat Remote Database - HELP!

I would also update to 11.1 and Hotfixes... there are a number of improvements with sync