Community
Showing results for 
Search instead for 
Do you mean 
Reply

Error Message when Backing Up ACT! PRO 2012

Accepted Solution Solved
New Member
Posts: 12
Country: United States
Accepted Solution

Error Message when Backing Up ACT! PRO 2012

Hello,

 

Wondering if someone can shed some light on this error message that I'm receiving.  I've tried saving this with many different names, tried saving it to my desktop and to a flash drive, but no luck.  Any help is appreciated.

 

Mike Rich


Accepted Solutions
Solution
Accepted by topic author mrich87
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error Message when Backing Up ACT! PRO 2012

There may be a character in the database file path that is causing the problem.  See this article: KB Article 14282

Greg Martin
Sage

View solution in original post


All Replies
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Error Message when Backing Up ACT! PRO 2012

Is Laptop the name of your PC?

 

Does the backup work when you run it on the demo database?

Solution
Accepted by topic author mrich87
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error Message when Backing Up ACT! PRO 2012

There may be a character in the database file path that is causing the problem.  See this article: KB Article 14282

Greg Martin
Sage
New Member
Posts: 12
Country: United States

Re: Error Message when Backing Up ACT! PRO 2012

Thanks Scott.  The name of database contained an '  (apostrophe) and that seems to be the issue.  I can back it by saving a copy to a zip drive, which will work.  Thanks for the reply.  I appreciate the help.

New Member
Posts: 12
Country: United States

Re: Error Message when Backing Up ACT! PRO 2012

Thanks Greg.  The name of database contained an '  (apostrophe) and that was the problem.  I can back it up by saving a copy to a zip drive, which will work.  Thanks for the reply.  I appreciate the help.

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Error Message when Backing Up ACT! PRO 2012

Ah yes, an apostrophe...

 

Always best to keep file names/database names simple.