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Error Message shutting down my ACT! when making a report

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New Member
Posts: 8
Country: USA

Re: Error Message shutting down my ACT! when making a report

I have now installed the un-installed and re-installed the ACT! Now I need to find my database and re-install it in the new ACT! Please tell me it is still on my computer somewhere!!
 
Thanks.
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Nickel Super Contributor
Posts: 584
Country: USA

Re: Error Message shutting down my ACT! when making a report

The database should still be on your machine, but default the database is located in a different location then the actual program files.

By default the databases are saved to My Documents\ACT\ACT for Windows 10\databases

If you do not find your database in that location, try doing a Windows Search and search for *.adf

Hope that helps.
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New Member
Posts: 8
Country: USA

Re: Error Message shutting down my ACT! when making a report

My database is not there!!! I did the *.adf search.
 
This is a 4,500 contact database that has been built and modified over years, EVERYDAY!
 
Please tell me that it is not gone!!!!!!
 
I followed the instructions that Tom suggested...
 
If it is gone, I am in BIG TROUBLE.
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Nickel Super Contributor
Posts: 441
Country: UK

Re: Error Message shutting down my ACT! when making a report

Uninstalling ACT! does NOT remove databases only the program files, if it is gone you have deleted it.  Restore the backup you took before.
 
Tom