I recieve the following error on every non administrator account for ACT 2010. The computer is running WIndows Server 2008 R2 and the non administrators are connecting to the computer using Remote Desktop Services. ACT runs fine on Admin accounts. The error happens when the user logs in, they are also then unable to run ACT and recieve a different error.
Description: Stopped working
Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: actsage.exe Problem Signature 02: 12.0.409.0 Problem Signature 03: 4a92f5f2 Problem Signature 04: mscorlib Problem Signature 05: 2.0.0.0 Problem Signature 06: 4a275af7 Problem Signature 07: 344b Problem Signature 08: 15a Problem Signature 09: System.UnauthorizedAccess OS Version: 6.1.7600.2.0.0.18.10 Locale ID: 1033
and
Resolution of the dependency failed, type = "ACT.UI.ActApplication," name = "Exception message is: The current build operation (build Key [ACT.UI.ActApplication, null]) failed: Access to the path D:\ActUpdate.log is denied. (Strategy type BuildPlanStartegy, index 3)
So it turns out this error is produced when the user profile does not have a Remote Desktop Services Proflie location set. In your guide for Terminal Services and ACT you should update it to inform people that they must be a RDS Profile location set in Active Directory.
I have tried to open ACT using two user accounts and they opened fine. However, two test accounts that I use to run try software deployments recieve the errors I posted above.
I Believe the Outlook error is due to me using Outlook 2010 in my environment. It is very disappointing that ACT2010 is not compabale with Outlook2010...
So it turns out this error is produced when the user profile does not have a Remote Desktop Services Proflie location set. In your guide for Terminal Services and ACT you should update it to inform people that they must be a RDS Profile location set in Active Directory.
