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Error Message and HELP !!!!!

hiw
New Member
Posts: 1
Country: United States

Error Message and HELP !!!!!

I recently purchased ACT and loaded it on to an external stand alone hard drive from a usb port on my laptop. I created a database and customized it and saved it on the external hard drive.  I then have went back to access it later and i get the same message that " The Database HIWClients could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be neccessary to disable any firewall software on your computer or database server.

 

I have verified, the database is there, drives match, firewall off, rebooted computer, HELP !!!!!!

 

Moderator
Posts: 4,395
Country: USA

Re: Error Message and HELP !!!!!

ACT! and the database needs to be on a local hard drive.  Installing ACT! or storing the database on external storage is not supported or recommended because of the issue you're experiencing now.