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Error Message Act Email MFC Application has encountered a problem

New Member
Posts: 3
Country: United States

Error Message Act Email MFC Application has encountered a problem

[ Edited ]

Hello,

 

I'm getting the following error message when I try to open my email.

 

ActEmail MFC Application has encountered a problem and needs to close.  We are sorry for the inconvenience.

 

I'm using Act version 6.0

 

Any ideas?

Message Edited by danjb on 10-20-2008 08:28 AM
Copper Elite Contributor
Posts: 108
Country: United States

Re: Eror Message Act Email MFC Application has encountered a problem

danjb,

 

If you are using McAfee, then this may resolve your problem: Answer ID 12132, Error Message: "ACT.exe Has Generated Errors and Will Need to Be Closed by Windows.....

 

MrWright

New Member
Posts: 3
Country: United States

Re: Eror Message Act Email MFC Application has encountered a problem

Thanks but that's not it.  It's happening when I try to open my email.  I use Trend and it has been installed for over a year.  Thanks for the reply.
Copper Elite Contributor
Posts: 108
Country: United States

Re: Eror Message Act Email MFC Application has encountered a problem

danjb,

 

Perhaps you need to perform a repair of your database: Answer ID 11984, How Do I Use ACTDIAG to Scan and Repair a Database?.

 

MrWright

New Member
Posts: 3
Country: United States

Re: Eror Message Act Email MFC Application has encountered a problem

Thanks.

 

Tried it but still no luck.  Not sure where to go from here?

Copper Elite Contributor
Posts: 108
Country: United States

Re: Eror Message Act Email MFC Application has encountered a problem

danjb,

 

It is possible that Act! has become unstable.  When this happens, the only remedy is to remove/re-install Act!.  Instructions can be found here: Answer ID 10506, How to Uninstall and Reinstall ACT!.

 

MrWright