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Error Message ACTOLEDB

New Member
Posts: 6
Country: UK

Error Message ACTOLEDB

dose anyone on why this pops up when i try and define a field?


Message reads  Cannot find the user ACTOLEDB because it does not exist or you do not have permissio. The statement has been terminated.


ACT! 2010  (standerd edition) windows 7


thanks for any input 



Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Error Message ACTOLEDB

As a test, go to Tools > Database Maintenance > select Check and Repair.  Does it issue a similiar message?


This is generally resolved by updating the Act! installation to either the V12 SP1 or by running a command (SecurityCmdLnApp).  For instructions on running SecurityCmdLnApp, visit this article: KB Article 25311

Here are instructions for updating to the SP1 build: KB Article 25996 


Greg Martin