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Error Clicking on email address in ACT! 2011

Copper Contributor
Posts: 28
Country: USA

Error Clicking on email address in ACT! 2011


ACT! 2011, Win 7 Pro, and Outlook 2010 using cache mode with Exchange.

Every time you click on a email address you get the following error:

Object Reference not set to Instance of an Object.

No errors on the Outlook side. ACT! icons available. Address book available.


The fix:

ACT! was running as admin. Outlook was not. Turned off run as admin in ACT!. Success.



Right-click on the ACT! Icon and select then click Properties from the menu. The ACT! By Sage Properties dialog box appears.
Under the Compatibility tab, Disable the Run this program as an administrator option.