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Error 80004005 ACT!2009 Version 11.0 & Outlook 2007, Vista Home Premium

Copper Contributor
Posts: 6
Country: United States

Error 80004005 ACT!2009 Version 11.0 & Outlook 2007, Vista Home Premium

Problem occurred without warning, suspiciously on first startup after a Windows Vista update.

 

  On system start up -    1)  Hook Fail! c:\programfiles\hewlett.packard\hp quick touch\hpkboapp . . .

                                    2)  ACT! by Sales has stopped working correctly.  Windows will close the program and notify you if there is a solution

 

  On ACT! launch -         1) CLR Error: 80004005, the program will now terminate

 

 

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Error 80004005 ACT!2009 Version 11.0 & Outlook 2007, Vista Home Premium

It sounds like the update may have negatively impacted  the .NET assemblies for ACT! and possibly that HP application too. To be safe, I would go ahead and uninstall ACT! from the Control Panel/Programs & Features, reboot, then reinstall.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.