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Error 1920.Service PSI_SVC_2 (PSI_SVC_2) failed to start

milthunt4653
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milthunt4653
Posts: 20
Country: USA

Error 1920.Service PSI_SVC_2 (PSI_SVC_2) failed to start

‎05-26-2018 04:16 AM

 

When trying to reinstall ACT 2012 on my Dell Precision 7710 (with the newest version of Windows 10) I received the following error message.  I have tried running the setup.exe file as the administrator.  Also when I log onto my laptop I am logged in as the ADMINISTRATOR.

 

"Error 1920.Service PSI_SVC_2 (PSI_SVC_2) failed to start.  Verify that you have sufficient privileges to start system services."

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JonTaylor
Posts: 1,371
Country: United_Kingdom

Re: Error 1920.Service PSI_SVC_2 (PSI_SVC_2) failed to start

‎05-29-2018 02:20 AM

Hi milthunt4653,

ACT 2012 is not considered compatible with Windows 10, I'd recommend checking out our compatibility matrix KB to see which versions are compatible with your PC:
http://kb.act.com/app/answers/detail/a_id/29767

However, it's entirely possible that you may be able to work past these errors and get Act! installed - while I don't recommend installing an unsupported version of Act on an incompatible OS, if you want to try anyway check out this KB which might help with the issue you're having:
http://kb.act.com/app/answers/detail/a_id/30072
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