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Error 1920.Service PSI_SVC_2 (PSI_SVC_2) failed to start

Tuned Listener
Posts: 22
Country: USA

Error 1920.Service PSI_SVC_2 (PSI_SVC_2) failed to start


When trying to reinstall ACT 2012 on my Dell Precision 7710 (with the newest version of Windows 10) I received the following error message.  I have tried running the setup.exe file as the administrator.  Also when I log onto my laptop I am logged in as the ADMINISTRATOR.


"Error 1920.Service PSI_SVC_2 (PSI_SVC_2) failed to start.  Verify that you have sufficient privileges to start system services."

Posts: 1,379
Country: United_Kingdom

Re: Error 1920.Service PSI_SVC_2 (PSI_SVC_2) failed to start

Hi milthunt4653,

ACT 2012 is not considered compatible with Windows 10, I'd recommend checking out our compatibility matrix KB to see which versions are compatible with your PC:

However, it's entirely possible that you may be able to work past these errors and get Act! installed - while I don't recommend installing an unsupported version of Act on an incompatible OS, if you want to try anyway check out this KB which might help with the issue you're having: