03-06-2008 11:33 AM
GLComputing wrote:
If you don't have admin rights, you cannot do the install. No point in trying till you do.Also, turn off Vista UAC - http://tinyurl.com/2xbggaNo need to do a manual uninstall. Just run the Uninstaller.exe from that KB - once you have done the above.
03-06-2008 11:37 AM
03-06-2008 11:45 AM
GLComputing wrote:
If you don't have admin rights, you cannot do the install. No point in trying till you do.Also, turn off Vista UAC - http://tinyurl.com/2xbggaNo need to do a manual uninstall. Just run the Uninstaller.exe from that KB - once you have done the above.
03-06-2008 11:49 AM
GLComputing wrote:The SQL instance is called act7 in version 7.0 - 10.0ACC - ACT! Certified Consultant - www.act.com/acc.Net 3.5 and 2.0 are seperate, they are not upgrades. I haven't heard of a conflict at this timeYou're running VS 2008, right? Isn't that beta? I wonder if it's causing some of these issues
03-06-2008 11:55 AM
training2go wrote:ok, i have the vista laptop on. i looked in the control panel --> user accounts.it says my account is an administrator account.i turned the uac off when i got the laptop.is there any place else where administrator rights are configured in vista?
03-06-2008 12:00 PM
training2go wrote:ahhh, ok, not i understand why it's called act7. thank you
consultants are costly.tech support should be free, especially since i can't install the software (smile)perhaps the problem is that 2.0 was installed after 3.5, which isn't the normal progression path, if you know what i mean.my copy of vs 2008 is not a beta or trial version.
03-06-2008 12:04 PM
training2go wrote:i have admin rights.i turned off the UAC thing, the day the computer arrived.
off the top of my head, i can't remember where the admin rights are in vista. right now, i'm not using the vista machine, but i will turn it on and will list the options selected for admin rights.
i've run the uninstaller a few times, but it doesn't seem to remove what it should.
now that i've paritally manually uninstalled this mess, i'll run it again.
i will say, that out of all the software that i have ever installed and i've installed more software then most people, this is just too quirky. i didn't have this much trouble installing peoplesoft and oracle.
i really appreciate you taking the time to help me. act/sage should put you on the payroll for sure!The uninstaller.exe from the Knowledge Base (the first item in the list I sent you) is the one I mean. It will get everythingNot the one from the Control PanelThe problems are nearly always with the Microsoft components if there is something odd on the systemBTW: You remember I said to install Office before ACT!?Yeah, it would be nice to get paid for what I do
03-06-2008 12:09 PM
GLComputing wrote:If you follow the steps, they will be okBUT YOU NEED TO BE AN ADMIN AND TURN OFF UAC FIRST!!!
03-06-2008 12:11 PM
03-06-2008 12:14 PM
GLComputing wrote:The support the MS components used in ACT!... which is all you can expectBut still worried that you said you're trying this and not an admin