Community
Showing results for 
Search instead for 
Do you mean 
Reply

Error: - 1603 Fatal error during installation. Act 2009 v11.0

Accepted Solution Solved
New Member
Posts: 3
Country: United States
Accepted Solution

Error: - 1603 Fatal error during installation. Act 2009 v11.0

[ Edited ]

I am running:

 

XP Pro

SP3

Dell notebook 1.6 GHz

1 gig RAM

 

Any help is appreciated.

Message Edited by tim@usaradio.com on 02-05-2009 11:53 AM

Accepted Solutions
Solution
Accepted by dlunceford (Moderator)
‎09-25-2015 03:20 AM
Nickel Elite Contributor
Posts: 567
Country: USA

Re: Error: - 1603 Fatal error during installation. Act 2009 v11.0

[ Edited ]

Couple of questions here:

1) Did you allow Microsoft Update to apply XP Service Pack 3 to your existing XP Service Pack 2 installed operating system?

2) If yes, please open Add/Remove programs and look to see if you have an applicatoin called MSXML6 listed.

3) If yes, please attempt to uninstall it.  I expect it to fail.

4) If yes, please Internet search for the "Windows Installer Cleanup Utility" and install it.

5) Launch the cleanup utility, in the list of programs, look for MSXML6 and allow it to be removed.

6) Reinstall your ACT! product.

 

Please post your results.

 

thanks

 

Message Edited by MMcFadden on 02-05-2009 02:17 PM
Matthew McFadden

View solution in original post


All Replies
Solution
Accepted by dlunceford (Moderator)
‎09-25-2015 03:20 AM
Nickel Elite Contributor
Posts: 567
Country: USA

Re: Error: - 1603 Fatal error during installation. Act 2009 v11.0

[ Edited ]

Couple of questions here:

1) Did you allow Microsoft Update to apply XP Service Pack 3 to your existing XP Service Pack 2 installed operating system?

2) If yes, please open Add/Remove programs and look to see if you have an applicatoin called MSXML6 listed.

3) If yes, please attempt to uninstall it.  I expect it to fail.

4) If yes, please Internet search for the "Windows Installer Cleanup Utility" and install it.

5) Launch the cleanup utility, in the list of programs, look for MSXML6 and allow it to be removed.

6) Reinstall your ACT! product.

 

Please post your results.

 

thanks

 

Message Edited by MMcFadden on 02-05-2009 02:17 PM
Matthew McFadden
New Member
Posts: 3
Country: United States

Re: Error: - 1603 Fatal error during installation. Act 2009 v11.0

Matthew,

 

Success!

 

Followed your steps listed and installation went perfectly.

 

Thank you and my apologies for the delay in replying.

 

Tim